FAQ


  1. What is Playflix?

    Playflix app boasts of Hollywood movies in English and Hollywood dubbed movies in Hindi and in various regional languages like Marathi, Gujarati, Tamil, Kannada, Telugu, Malayalam and Bhojpuri. Playflix also offers hit Korean TV shows in Hindi. PlayFlix is an app which lets you watch your favourite content in your language. We have variety of contents serving not only millennial but also family and kids. We have a wide range of animated movies, series and rhymes. And to point out, we have not left the cooking content behind. For the first time ever, we have Korean series available in English and Hindi along with K-POP. Well, Even Bhojpuri movies and songs are compiled in our list too. We promise a high quality HD Content with features like creating your own playlist, screen lock while playing etc. Take a tour. Playflix is not just entertaining. It is more. Don't miss out.

  2. How do I login to PlayFlix?

    If you're accessing Playflix on a desktop, click on the 'Login' button located at the top-right corner. If you're on our mobile app then you need to visit on profile section and click on login now and complete the login process.

  3. How do I contact Support Team?

    To contact the Support team, You can write to us directly at support@playflix.app. We'll get in touch with you as soon as possible.

  4. Do I need to Login before I can browse through content?

    Not at all. You can explore our vast library anytime and every time. However, to watch the content you'll have to sign up. But don't worry, it is worth it.

  5. How do I discover movie/shows/video on the app and website?

    You can search for any video by tapping on the 'Search' icon displayed on the top-right corner of the App and the Website. Or, you can always check out our featured sections to discover new videos.

  6. Can I leave a video on one device and continue watching it on another device?

    Yes, you can! Just make sure you're logged in with the same account on all devices for a smooth playback experience. Let the entertainment go on and on.

Accounts and Setting
  1. How do I edit my Profile?

    Open the PlayFlix App, go to the User Profile tab and then Click Edit Profile and update your profile.
    Note: You cannot change your registered Email Id.

  2. I am having trouble logging into my account.

    Don't Worry! We are here to help you. Please check if you've entered your Mobile Number and OTP correctly. If you're still having trouble, contact our support team directly at support@playflix.app.

Subscription
  1. How can a user request for a refund?

    As a policy, PlayFlix does not offer any partial or full refunds. In case if users require any assistance with regards to payments or have any queries/concerns, they can contact us at support@playflix.app.

  2. Why I am not able to subscribe to PlayFlix?

    If you have entered incorrect bank or card details, the transaction will fail due to authentication error. Try again. If you still can’t see the details, please contact our support team directly at support@playflix.app.

  3. When will my subscription get activated?

    The subscription will be activated Immediately after payment confirmation in our records. If in case, your subscription is not activated the please contact us directly support@playflix.app.